Ø  Quality Assurance

Our aim is to provide good quality products and service. We have an operation team who works to provide the best quality baby products to our customers. 

Ø  Our Commitment

We value and respect our customers and their private information, and give an ample amount of importance in keeping your personal information safe.

Our Policy

This privacy policy sets out how TimTom uses and protects any information that you give here when you use this website. We view your privacy protection as a very important principle. We are committed to ensuring your privacy here. Your information will only be used in accordance with this privacy statement whenever we ask you to provide any information by which you can be identified while using this website.

You will be required to enter a valid phone number while signing up and placing an order on TimTom. By registering your phone number with us, you will be consent to be contacted by us via phone calls and SMS, in case of any order or delivery updates. TimTom will not use your personal information to initiate any promotional phone call or SMS. We store and process your information in computers that are protected by physical as well as reasonable technological security measures.

For queries on our privacy policy feel free to email us.

1. Personal information we collect:

These are the information that can be used to locate, contact or identify any individual.

• Contact information: This allows us to reach our customers. This includes names, postal addresses, email, and account names on social media, phone numbers and other addresses.
• Transactional information: This used during purchases.
• Financial information: This includes accounts needed for processing payments, such as one’s customers make using credit cards, debit cards, bkash, Nagad, Rocket, Upay accounts.

2. How we collect it:

We collect it when customers place an order to be delivered, which requires the customer to disclose his or her contact information. Otherwise, we also collect it from other sites the customer has interacted with.

3. How we use it:

• We use it to improve our sites according to customer preferences.
• We use it to enlighten our customers about offers on products or services, provide information on news, promotions, coupons and anything else that might be of interest to the customer.
• We use it to process orders for customers and keep track of the orders
• Provide customer support.
• To respond to requests and other services.
• To send notifications and alerts on sales and updates.
• For surveys, contests and sweepstakes

4. Disclosing personal information:

We, at Timtom.com.bd, never disclose personal information to any third party.

5. Changing personal information:

Customers can request for a change in their personal information by signing into their account, or emailing us at Timtom.com.bd.